Customization Services

Slushropes is proud to be the first to bring the rope flow community the experience of customization. After all, it's for YOU. Not THEM.

In order to elevate your flow rope shopping and user experience, Slushropes provides this serve for free upon purchase.

Customization Service:

  • Made for YOU, not THEM.
  • This free-of-charge service is tailored for those who have a specific length in mind.
  • Customization Service = Custom Lengths
  • Lengths will only go in half feet increments. For example: "7 ft, 7.5 ft, 8 ft, etc."
  • This is a free service. However, it may require an additional 5-8 business days to process your order. Don't worry, the best things in life are worth waiting for.
  • Need it sooner? Rush services are available for an additional $10.
  • All custom orders are final sale. Customers are highly encouraged to email info@slushropes.com first for a full rope fitting before purchase.

NEED HELP WITH PAST OR FUTURE ORDER? DROP IT HERE!

Privacy

Privacy Policy for SLUSHROPES

This Privacy Policy describes how Slushropes ("we," "us," or "our") collects, uses, discloses, and protects the personal information you provide on www.slushropes.com (the "Website"). By accessing or using the Website, you consent to the practices described in this Privacy Policy.

1. Information Collected

We may collect various types of information from and about users of our Website, including:

  • Personal Information: We may collect your name, contact information (such as email address, mailing address, and phone number), and payment information (such as credit card details) when you place an order or create an account.

  • Usage Information: We automatically collect information about how you interact with our Website, including your IP address, browser type, operating system, pages visited, and referring URLs.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to personalize your experience and gather information about your browsing habits. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To fulfill and manage orders, process payments, and provide customer support.

  • Communication: To send order confirmations, updates, newsletters, and promotional materials. This may also include reaching out to you, the customer, via provided email or phone should there be an issue, question, or concern regarding your order.

  • Improving User Experience: To personalize your experience on our Website, analyze trends, and gather demographic information.

  • Slushropes will never sell your information to any third parties. Your personal information stays internal and will only be used to satisfy your requests, orders, and concerns.

3. How We Share Your Information

We may share your information with third parties under certain circumstances:

  • Service Providers: We may share information with third-party service providers who help us operate our business, such as payment processors, shipping partners, and marketing agencies.

  • Legal Compliance: We may disclose your information when required by law or in response to legal requests.

4. Your Choices

You can:

  • Opt-out of receiving marketing emails by following the instructions in the email.

  • Disable cookies through your browser settings, but this may affect your experience on our Website.

5. Security

We implement security measures to protect your information from unauthorized access and use.

6. Children's Privacy

Slushropes does not knowingly collect personal information from children.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. 

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact info@slushropes.com .

Overall:

When you purchase something from SLUSHROPES.COM, as part of the buying and selling process,  personal information you give such as your name, address and email address are collected.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to the collection and use for that specific reason only.

We may disclose your personal information if we are required by law to do so or if you violate the "Terms and Conditions".

Terms Of Service

1. Use of the Website

You agree to use the Website for lawful purposes and in a manner consistent with all applicable laws and regulations. You shall not engage in any activity that interferes with or disrupts the functionality of the Website or its associated services.

2. User Accounts

You may need to create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and complete information during account registration.

Slushropes.com is not responsible for any incorrect mailing addresses inputted in a customer's order. Slushropes.com can correct the error should the order not have been fulfilled yet.

3. Product Information and Pricing

We make every effort to ensure that the information on our Website is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, prices, images, or other content. Prices are subject to change without notice. 

4. Orders and Payments

By placing an order through our Website, you agree to provide accurate payment information and authorize us to charge the specified amount to your chosen payment method. All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or fraudulent activity.

5. Shipping and Returns

Shipping and return policies are outlined separately on our Website. By placing an order, you agree to these policies.

6. Intellectual Property

All content on the Website, including text, graphics, images, logos, and software, is our intellectual property or the intellectual property of our licensors. You may not use, reproduce, distribute, modify, or create derivative works of any content without our express permission.

7. Limitation of Liability

To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or products purchased through the Website.

All Slushropes.com products are to be used at your own risk and is only intended specifically for the purpose of the product's intention (fitness and flow). Any rope offered through The Website shall not be used for any lifesaving equipment.

Please seek professional medical advice before engaging in any physical activities and interacting with any Slushropes products.

Kids and Youth Flow Ropes shall only be used under adult supervision, at all times.

Slushropes is not responsible for any injuries or accidents.

If there are safety concerns regarding any product, please email info@slushropes.com before using any products.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, costs, and expenses, including legal fees, arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.

9. Changes to Terms

We may update these Terms from time to time. Your continued use of the Website after any changes to the Terms will constitute your acceptance of the revised Terms.

 

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at info@slushropes.com